Skip to content

All items purchased from republic.co.uk are subject to the terms & conditions set out here and on the additonal pages listed below.

Please ensure you have fully read & understood the terms and conditions before ordering from the website. By placing an order with us you are accepting that you agree with the terms & conditions laid out and are bound by them.

Should you require further clarification on our terms and conditions you can contact us using the email: webteam@republic.co.uk.

Jump to:

Product Information

We have made every effort to accurately represent the information and colours of products on this website. However, as colours vary between different monitors, we cannot guarantee that your monitor’s display will accurately reflect the actual product colour.

We will take every care to ensure that product information and pricing are accurate at the time they are entered.

All sizes and measurements are approximate and we advise customers to consult the sizing charts when ordering as fittings may vary, especially between different brands.

Back to top 

Ordering from republic.co.uk

All visitors purchasing goods from republic.co.uk are required to register as a customer. This is a short process in which personal information required (see our privacy policy) will be collected in order to process the order quickly & accurately. When placing an order the customer must ensure that their email address entered is correct & their mail box is in full working order so they are able to receive confirmation emails that are sent once their order has been accepted.

Contracts formed between you (the customer) and republic.co.uk (the retailer) will be governed according to English Law, and as such, disputes which occur shall be subject to the jurisdiction of the English courts.

Please ensure when purchasing items that you are aware of the total purchase price. This amount will be confirmed to you on your confirmation email, and queries regarding pricing should be raised at this point. You are responsible for checking prices at the time the order is placed as prices are subject to change without notice.

Prices shown on the site are inclusive of VAT; however, you should be aware that an additional delivery charge is applied. The total amount payable, including delivery charge, will be displayed before the order is confirmed by the customer & the order is placed. Details of our delivery policy can be found on our Postage & Delivery section.

All products are subject to availability. If an order is placed and an item is not in stock then an email informing the customer of this will be sent & the order will be cancelled for that item. If the item formed part of a multiple order then additional items on the same order will still be despatched, and the cost of the out-of-stock item(s) will be refunded. If the out of stock item was purchased as part of a multi-buy promotion (such as 2 for £30, 2 for £50 etc.) then we will refund the discounted price of the item(s) not in stock as part of that promotion and apply the appropriate discount to the remaining item(s).

The payment card will be debited immediately after the order is accepted.

When an order is placed by the customer a confirmation email will be sent which acknowledges receipt of the order placed. It is not an order confirmation or order acceptance. By placing an order via the republic.co.uk website or over the telephone the customer agrees to purchase the item(s) in question. Acceptance of the order takes place once the order is despatched and a confirmation email is sent. The contract formed at this point relates to the products listed in the despatch confirmation email, and Republic is not obliged to supply any further products (regardless of order time) until a confirmation note has been sent to the customer.

We reserve the right to refuse an order. Such refusal may arise from, but is not limited to, the following situations:

  • The item requested is out of stock
  • We are unable to authorise payment for the order
  • An error in the item information, including pricing or promotion details

Back to top 

Registration

All purchases on the website must be placed by a registered customer. By registering as a customer you are confirming that you have read & fully understood the terms & conditions laid out.

The registration process will require personal details which must be completed & accurate for orders to be processed. Failure to provide accurate details can result in a delay or cancellation of your order. We are committed to maintaining your privacy; see our Privacy Policy for more information.

Once registered customers can un-register by contacting the customer services team on webteam@republic.co.uk or 0844 800 1044 / 0113 3900 984 who can cancel your registration.

Back to top 

Email/SMS communications

Registered users who opt in to receive email/SMS communications and users who sign up to receive our newsletters may unsubscribe from these communications at any time by:

  • unchecking the relevant boxes within the 'My Account' section of the website
  • clicking the ‘unsubscribe’ links contained in every email we send (will unsubscribe you from email only) 
  • contacting the customer services team on webteam@republic.co.uk or 0844 800 1044 / 0113 3900 984

Back to top

Delivery

Once an order is placed you will be sent notification that we have received it by email.

We will endeavour to despatch all items ordered before 1.30pm on the same working day (Monday to Thursday). Once despatched, items will be delivered the following working day, except for orders placed after 1.30pm on Friday or over the weekend. These will be delivered on Tuesday of the following week. We do not despatch or delivery on UK or Scottish bank holidays.

Customers will be notified by e-mail as soon as possible if it is anticipated that there may be issues with delivery taking longer than the standard time.

If you wish to check if your order has been dispatched, the parcel tracking number can be viewed in ‘My Account > Order history’. You can enter the parcel tracking number into the ParcelForce website  to get an update on your delivery.

Delivery will be attempted according to the terms and conditions of the carrier.  Any subsequent delivery attempts or refusal is the responsibility of the customer and as such all charges incurred by Republic (Retail Ltd) will be passed on to the customer.

Back to top 

Responsibility

The responsibility for the goods transfers to the customer upon delivery, except in cases where the products received are damaged or the incorrect products have been delivered by us. Liability for items which are lost or damaged after delivery will belong solely to the customer.

Back to top 

Ownership

Ownership of the products will pass to the customer on delivery of goods or upon receipt of full payment (including postage costs) being received by us, whichever is the later.

Back to top 

Price

Prices shown on the site are inclusive of VAT; however, customers must be aware that there is an additional delivery charge to be added for all goods. The total amount payable including delivery charge will be displayed before the order is confirmed by the customer & the order is placed. Details of our delivery policy can be found on our postage & delivery section.

Prices are liable to change without notice, however product price changes will not affect orders which have already been placed and an order despatch email has been received.

Back to top 

Promotions

Certain items on the republic.co.uk website may be available as part of promotional offers such as multibuys or  in sale. Republic (Retail) UK reserves the right to modify, alter, discontinue or terminate such promotions at any time for any reason whatsoever without notice to end users.

Back to top 

Payment

By purchasing goods using a credit or debit card you are confirming that the card being used is yours & that you have no objections to us performing any authorisation checks which we deem necessary.

Back to top 

Returns

Goods can be returned to us, in saleable condition, for a refund for the following reasons:

  • If product is faulty. Postage costs for the item(s) will be refunded
  • If the wrong item has been despatched. Postage costs for the item(s) will be refunded
  • If you have ordered the wrong colour or size. Postage will not be refunded and any additional carrier costs to Republic (Retail) Ltd will be deducted from the refund value
  • If you do not like the product that you ordered. Postage will not be refunded and any additional carrier costs to Republic (Retail) Ltd will be deducted from the refund value

Items cannot be exchanged on-line, however you can exchange goods at our stores.

If you would like a different size or style you must return the original item and then order the new item online, postage cannot be refunded in this instance.

Back to top 

Returning bikinis and swimwear

All swimwear must be returned unworn, and bikinis must also still have the protective liner in the pants.

Back to top 

Returning goods to our stores

If you decide to return a product to store there is no need to call customer services for a returns number.

Return the item purchased to one of our national stores, please use the store locator to help you find your nearest branch. Goods can only be returned by the original purchaser.

You must take with you your delivery note as this acts as a receipt of purchase, without this the store cannot process your refund and will refer you to customer services.

On production of a valid delivery note, the store can either refund your account with the cost of the returned product or you can exchange it for a different item.

All refunds will be placed on the original card used for the purchase.  The last 4 digits only will be printed on your delivery note for the store’s reference.

Back to top

Returning by post

Items purchased online must be returned to our distribution centre or store within 14 days of receipt.

If you wish to return goods, please contact webteam@republic.co.uk  to arrange their return, or telephone 0844 800 1044 / 0113 3900 984.

Customer services will provide you with a returns number which needs to be written on your returns note, enclosed in your delivery. 

Please include the returns note with returns number in your parcel. Failure to do this will result in a delay processing your refund. We cannot be held responsible for you returning goods to us without a returns number; this number provides authority for return and identifies the returned item to the customer order.

You cannot return items bought in one of our stores to our distribution centre.

Back to top 

Statutory rights

Your statutory rights are not affected by our returns process.

Back to top 

Cancelling your order

Under the UK’s Distance Selling Regulations you have the right to cancel your order within 7 days of purchase for a full refund. To cancel an order you must inform us in writing (email, fax or post) within 7 days of purchase and return the item(s) to us.

Back to top 

Disclaimer

This site and the materials and products in this site are provided "as is" and without warranties of any kind, whether expressed or implied. To the fullest extent permissible pursuant to applicable law, Republic (Retail) Ltd. disclaims warranties, expressed or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Republic (Retail) Ltd. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Republic (Retail) Ltd. does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. The above limitations may not apply to you. Any disclaimers do not apply to consumer purchases.

Back to top

Limitation of liability

Republic (Retail) Ltd. Shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Republic (Retail) Ltd has been advised of the possibility of damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Back to top